This profile seems active but no data was collected yet.

You might see this message for a few of reasons: 


1
You just activated an account and the data hasn't completed yet. If you still see this message after a couple of hours, see next reasons.
2
Your account has no active search campaigns. Tenscores pulls in only search campaigns that actively running, as that's the only time that quality score is relevant. You'll need to activate your search campaigns then wait 24 hours for the message to go.
3
Your search campaigns are on an ad schedule. This means that when the tool goes to fetch the data, your campaigns are inactive so it finds nothing. In this case, please contact us to we can change your update time.

If these are none of the cases that apply to you and you still see this message,  please contact us.